Question 1

Why is it called Phoenix Anthem?

Accepted Answer

The name blends resurrection and proclamation—life from the ashes and the anthem of Christ’s victory—reflecting our mission to witness to Christ through media, especially within the LCMS.

Question 2

Who runs Phoenix Anthem?

Accepted Answer

Phoenix Anthem is led by Thomas Kelly, a lifelong Lutheran with experience in journalism, digital media, and church communications.

Question 3

Do you work only with LCMS churches?

Accepted Answer

We regularly serve LCMS congregations and Lutheran ministries across Wisconsin and nationwide. We are independent and not officially affiliated with the LCMS; we also serve small businesses in Wisconsin.

Question 4

Where are you located and do you travel?

Accepted Answer

We are based in Sheboygan, Wisconsin, and travel throughout the continental United States to serve churches and schools.

Question 5

What is From Pulpit to Platform?

Accepted Answer

An integrated church media service covering video, photography, website design, podcast production, and graphic design to proclaim Christ clearly across channels.

Question 6

Can you help with livestreams and church websites?

Accepted Answer

Yes. We consult on livestream setups and build secure, user-friendly church websites, with training and optional ongoing support.

Question 7

Do you help with fundraising for churches and schools?

Accepted Answer

Yes. We explore creative options through Sacred Illumination, Everyday Witness, and the Coffeeville Partnership.

Question 8

How long does a typical project take?

Accepted Answer

Timelines vary. Focused video or photo projects: ~2–4 weeks. Full websites: ~6–10 weeks from kickoff to launch.

Question 9

Do you sell products?

Accepted Answer

Yes—Sacred Illumination (stained-glass prints and coloring pages) and Everyday Witness (apparel and gifts).

Question 10

Can I return or exchange physical prints?

Accepted Answer

Yes—17×22 prints bought on our site within 14 days, unused and in original condition. Return shipping is the customer’s responsibility unless the item is defective or incorrect.

Question 11

Are digital products refundable?

Accepted Answer

No. Digital files are non-refundable and non-exchangeable after purchase.

Question 12

Do gift cards work on services?

Accepted Answer

Gift cards are valid in the Store (Sacred Illumination and Everyday Witness) for prints and digital files. They are not valid for services.

Question 13

Do gift cards expire?

Accepted Answer

No. Our gift cards are designed not to expire and meet Wisconsin’s minimum five-year validity requirement.

Question 14

How does Ignite Loyalty work?

Accepted Answer

Create an account, earn points on eligible purchases and activities, and redeem for rewards like discounts or free digital items.

Question 15

What is the Coffeeville Partnership?

Accepted Answer

A collaboration with Coffeeville Company (WI) offering fellowship coffee, seasonal fundraisers, and optional private-label blends for churches and ministries.

Explore our FAQ page to find answers to common questions about our Marketing Agency

Why is it called 'Phoenix Anthem'?

Who runs Phoenix Anthem?

Do you work only with LCMS churches?

Are you officially affiliated with the Lutheran Church - Missouri Synod?

What types of ministries do you serve?

Where are you located and do you travel?